Switch health and port status monitoring with alerting and troubleshooting. Includes 24/7 service desk and proactive alerting.
Infrastructure Analytics
24/7 monitoring, alerting, and support for colocated trading infrastructure, from basic hardware health checks to fully managed server operations.
Multiple service tiers: Switch, Server Hardware, Server Hardware & OS, Fully Managed
24/7 service desk with proactive monitoring and alerting
Follow-the-sun operations model for continuous issue focus
Integrated with Device Management for end-to-end lifecycle support
What is infrastructure analytics for trading?
Infrastructure analytics for trading provides 24/7 monitoring of colocated server and network hardware including operating system health, service status, component health (disks, processors, NICs), and port monitoring. Pico's service desk continuously monitors infrastructure, proactively notifies customers of potential problems, troubleshoots issues, and coordinates hardware replacement or software updates, ensuring trading infrastructure remains production-ready.
Choose your monitoring level
Switch
Server: Hardware Only
Component health monitoring (disks, processors, NICs, specialized cards) with hardware monitoring and proactive alerts.
Server: Hardware and OS
Hardware plus OS health, services status, and port monitoring with hardware and OS-level monitoring and troubleshooting.
Server: Fully Managed
Complete infrastructure: hardware, OS, services, performance. Full lifecycle management including monitoring, patching, break-fix, and replacements.
Common use cases (and what you'll achieve)
Proactive issue detection
Identify hardware failures, disk degradation, or service issues before they impact trading
Minimize downtime with early detection and alerting
24/7 peace of mind
Infrastructure continuously monitored and production-ready for trading day start
Regardless of timezone, your infrastructure is watched
Reduce mean time to resolution
Follow-the-sun model provides continuous focus on problems
Faster final resolution vs. single-shift support
Lower operating costs
Shared services model more cost-effective than building internal 24/7 teams
Scalable without additional headcount
Integrated lifecycle management
Combine with Device Management for end-to-end infrastructure lifecycle
Procurement, build, deployment, monitoring, maintenance under one vendor
What Infrastructure Analytics monitors
Comprehensive monitoring of your colocated trading infrastructure with proactive alerting, remote diagnostics, and Intellihands dispatch for physical intervention.
Operating system health
Uptime, resource utilization, error detection, and service availability across all monitored servers.
Critical services
Status of critical services and processes, port monitoring for network connectivity and application listeners.
Component health
Disks (SMART data), processors (temperature, usage), NICs (errors, throughput), and specialized cards (FPGAs, capture cards).
Bespoke monitoring
Custom monitoring solutions available for specific requirements beyond the standard offering.
Infrastructure Analytics FAQs
24/7 infrastructure monitoring and support for colocated trading infrastructure. Service tiers from switch monitoring to fully managed servers. Proactive alerting, vendor liaison, and follow-the-sun operations.
Monitor your infrastructure with 24/7 operations support
Talk to a Pico infrastructure specialist about monitoring tiers for your colocated infrastructure, from basic hardware health checks to fully managed lifecycle support.
